FAQ GOLDEYE
What types of jewelry we offer?
We offer a wide range of jewelry, including rings, necklaces, bracelets, earrings, and custom-designed pieces. Our collection includes various materials and styles to suit different preferences.
Why insured shipping?
"Because we work with 14k and 18k gold, we want to ensure our customers receive their orders with insured shipping. This is because delivery companies can sometimes be challenging to work with in meeting our requirements. All our shipments are private, we don't want our customers upset
Is your gold real? How can I be sure?
We take the authenticity of our gold very seriously. All our gold jewelry is made from real gold. We use 14K and 18K gold, and each piece is marked with the appropriate purity hallmark. If you have any doubts, we offer gold testing services to confirm the authenticity.
Do you offer any warranties or certificates for your gold jewelry?
Yes, we provide certificates of authenticity for all our gold jewelry. These certificates specify the purity of the gold and other essential details. Additionally, we offer warranties against manufacturing defects. Please check the specific product page for warranty details.
How long will the delivery take?
We process our orders within 2-5 working days. All our products are custom-made. Do to our customisation process it can take longer. We make design and produce our own products in The Netherlands. GOLDEYE is a company that stands for quality.
What types of jewelry we offer?
We offer a wide range of jewelry, including rings, necklaces, bracelets, earrings, and custom-designed pieces. Our collection includes various materials and styles to suit different preferences.
Do you offer jewelry repair services?
Yes, we provide jewelry repair and maintenance services. Whether it's resizing a ring, fixing a clasp, or restoring a piece to its original condition, our skilled jewelers are here to help. contact our support team at info@goldeyejewelry.com